If you have a disability or a health condition, you may be able to apply for a Blue Badge to help you park closer to your destination.
Who can apply
There are different circumstances where you may be able to get a Blue Badge. Find out who can get a Blue Badge on GOV.UK.
You can also find Easy Read information about Blue Badges and who can get one.
How to apply
To apply for a Blue Badge, you'll need to provide:
- proof of identity
- proof of address
- a recent digital photo showing your head and shoulders
- your national insurance number, if you have one
- contact details including phone number, email and postal address
Find out more about what documents you can provide on GOV.UK.
There's a £10 fee for Blue Badge applications. This fee applies to all new, renewal or replacement applications. It'll be refunded if you're application is unsuccessful.
You can apply for a Blue Badge online on GOV.UK.
After you've submitted your application, we'll contact you within 10 days with an update. The whole process can take up to 12 weeks.
Help with your application
If you need help applying for any concessionary travel pass or badge, you can:
- ask a family member or friend complete the application form for you
- call us on 020 7974 6435, Monday to Friday, 9am to 5pm
- email us at [email protected]
- go to our face-to-face sessions
Face-to-face sessions
Our Concessionary Travel department hold face-to-face sessions every Tuesday at:
- 5 Pancras Square, Kings Cross, N1C 4AG, in the ground floor reception area, from 10am to 4pm
- Queens Crescent Library, 165 Queen's Crescent, NW5 4HH, from 11am to 4pm
During these sessions we can help you:
- to submit an online application form
- with documents to support your application
- make enquiries about an existing application
You can drop-in or you can book an appointment by:
- phone on 020 7974 6435, Monday to Friday, 9am to 5pm
- email at [email protected]
You can bring a friend, relative or professional to act as your advocate or representative. They can help you understand what's happening and make sure your voice is heard. Find out more about our advocacy policy, including our policy on unreasonable behaviour.
Unsuccessful Blue Badge applications
How to appeal a refused application
If your application is refused (rejected), you have the right to appeal and ask for a review of the decision.
You must send us your appeal within 28 days of being told about the refused decision - appeals made after this time will not be accepted.
To make an appeal, tell us the reasons why you disagree with our decision and include any new evidence to support this. Do not include evidence you used in your original application. You can send us your appeal by:
- email to [email protected]
- post to Camden Accessible Travel Solutions, London Borough of Camden, PO BOX 64175, WC1A 9BY
After we receive your appeal, it will be reviewed by our panel within 21 days. The panel will then let you know their decision.
If you have any questions or want advice on making an email, contact us by email at [email protected].
Getting a refund for a Blue Badge application
If your application is refused and you have paid the £10 fee online, the refund will be issued automatically. You do not have to request one. The refund can take up to 6 working days to appear on your account.
If you do not receive the refund, contact us by email at [email protected]. In the email, include your:
- name
- email address
- home address
- telephone number
- reason for refund
- details on how you made the payment (online or phone)
- proof of payment
- payment reference or authorisation code
- date of payment
Get in touch
If you have any questions or want support, you can contact us by:
- phone on 020 7974 6435, Monday to Friday, 9am to 5pm
- email at [email protected]
- post to Camden Accessible Travel Solutions, London Borough of Camden, PO BOX 64175, WC1A 9BY