Microsoft issues affecting council services
A worldwide problem with Microsoft’s systems is affecting Camden Council and many other organisations today, Friday 13 November.
We are currently unable to send or receive emails. This means you may experience delays when contacting us or using some council services.
How council services are affected
We cannot:
- receive emails sent to council email addresses
- send emails to residents, businesses or other organisations
Some council services may take longer than usual to respond.
We are taking steps to keep essential council services running while the problem continues.
Our website, telephone services and webchat are working normally. You can still use our online services and contact us by phone or webchat.
When will email be working again?
Microsoft is working to fix the problem, but we do not yet know when email services will be restored.
We will update this page when we have more information.
How to contact us
If you need to contact the council, you can use our telephone 020 7974 4444, or webchat services instead of email.
Visit our Contact Camden page for full details of how to get in touch.