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How we spend our housing income

Breakdown of our total income 2024/25

The total income collected for 1 April 2024 to 31 March 2025 was £240,126,000. We collected:

  • £161,228,000 through rent
  • £62,102,000 through service charges
  • £15,074,000 through shops, garages, sheds and parking
  • £1,722,000 through investment income 

How we spent our total income

We spent our income as follows.

Repairs and fire safety expenditure

This includes:

  • responsive and reactive repairs
  • resident safety
  • asset management costs
  • disrepair costs

We spent £80,894,000. This is 33% of the total.

Capital investment

This is money invested in properties to offset wear and tear on our buildings. This fund contributes to major works in the future. 

We spent £46,771,000. This is 19% of the total.

Management costs 

This includes salaries for caretakers and housing services staff.  

We spent £44,518,000. This is 18% of the total.

Interest charges

These are the costs of money we've previously borrowed. 

We spent £25,114,000. This is 10% of the total.

Estate management expenditure

This includes costs of refuse collection, tree works, grounds maintenance and cleaning. 

We spent £20,837,000. This is 9% of the total.

Power expenditure

This is the cost of gas and electricity for the heating pool, metered heating and leaseholders' heating and electricity costs. 

We spent £20,010,000. This is 8% of the total.

Provision for bad debts

This is money set aside in case rent is not paid. 

We spent £3,060,000. This is 1% of the total.

Reserves/Other

This involves setting aside money for unexpected costs, like a savings account. 

We spent £2,100,000. This is 1% of the total.