Skip to main content

beta This is the improved Camden website. Tell us what you think.

Help with applying for travel concessions

Support is available from the Concessionary Travel Department for applications for the following travel concessions:

  • Blue Badge for disabled people
  • Green Badge for disabled people
  • Substitute Badge
  • Disabled Persons Freedom Pass
  • Taxicard
  • ScootAbility
  • PlusBus

If you need help applying for any concessionary travel pass or badge, you can: 

  • ask a family member or friend complete the application form for you 
  • call us on 020 7974 6435, Monday to Friday, 9am to 5pm
  • email us at [email protected]
  • go to our face-to-face sessions

Face-to-face sessions

Our Concessionary Travel department hold face-to-face sessions every Tuesday at:  

  • 5 Pancras Square, Kings Cross, N1C 4AG, in the ground floor reception area, from 10am to 4pm 
  • Queens Crescent Library, 165 Queen's Crescent, NW5 4HH, from 11am to 4pm 

During these sessions we can help you: 

  • to submit an online application form 
  • with documents to support your application 
  • make enquiries about an existing application 

You can drop-in or you can book an appointment by:

You can bring a friend, relative or professional to act as your advocate or representative. They can help you understand what's happening and make sure your voice is heard. Find out more about our advocacy policy, including our policy on unreasonable behaviour.

Get in touch

If you have any questions or want support, you can contact us by:

  • phone on 020 7974 6435, Monday to Friday, 9am to 5pm
  • email at [email protected]
  • post to Camden Accessible Travel Solutions, London Borough of Camden, PO BOX 64175, WC1A 9BY