Carol Street Tenant Managed Co-operative Ltd
Carol Street Tenant Co-operative Limited is one of 5 tenant management organisations (TMOs) in Camden. It was set up in 1992.
We remain the landlord, but rent and service charges are paid to the tenant management co-operative (TMC), which then passes them on to us.
What the TMC manages
The TMC manages 2 properties at 7 and 11 Carol Street, which together provide 6 units with shared facilities.
TMC aims
The TMC aims to:
- provide high-quality and responsive housing services
- listen to and act on the needs of members
- offer a safe and secure place to live
TMC responsibilities
The TMC manages the following services:
- dealing with antisocial behaviour and nuisance
- complaints (stage 1)
- general repairs and maintenance
- heating and hot water supply
- managing empty properties and tenancy issues
- lettings
- rent and service charge collection and arrears management
- tenancy and estate management
The TMC employs 1 part-time office staff member.
Our responsibilities
We manage:
- complaints (stage 2)
- Fire Risk Assessments
- major works to the building
- planned preventative maintenance
- refuse collection
- rent and service charge setting and calculation
Contact details
Carol Street Tenant Managed Co-operative Ltd
85a Royal College Street
London
NW1 0SE
Phone: 020 7387 7065
Email: [email protected]